Job Description

Senior Salesforce Administrator

Location: Remote

Purpose: The Sr. Salesforce.com Administrator is responsible for ensuring the Salesforce.com platform is designed to meet user efficiency, resiliency, stability, and business operations use cases. This position is responsible for ongoing development, maintenance, support and architecture of Salesforce.com. This position provides thought leadership and champions Salesforce architecture, engineering best practices and innovative solutioning.

Responsibilities:

• Responsible for ongoing development, maintenance and support of existing systems and platforms
• Consult with internal stakeholders to generate business requirements, interpret business needs and align to capabilities
• Provide thought leadership and champion best practices and innovative solutioning
• Partner with Salesforce Team and Prime IT to ensure excellence in solution design and evolution of systems architecture
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 5 years of combined experience working within a multi-user system, including administration, developing requirements, conducting analysis, driving implementations and user adoption, designing workflows and building reporting capabilities
• Must be eligible to work in the United States without need for work visa or residency sponsorship
• Proven experience of ongoing education related to technology trends within software development and support
• Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team

Additional Qualifications:

• Ability to drive innovation and be forward thinking
• Excellent written, technical, and verbal communication skills
• Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team
• Established presenter of technical and non-technical material adapted to the respective audience
• Ability to transition abstract concepts into comprehensive technical solutions
• Strong problem-solving and business analysis skills
• Strong traits of decisiveness and judgment
• Excellent documentation skills

Preferred Qualifications:

• Salesforce.com Certified Administrator and/or Advanced Administrator
• Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
• Previous experience in PBM / health care industry

Minimum Physical Job Requirements:

• Ability to work on the weekend as needed for technical support and/or project needs (typically once a quarter)
• Constantly required to sit, use hands to handle or feel, talk and hear
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure:

• Reports to Salesforce.

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